Provide Billing, Statements & Other Critical Document Access to Utility Customers for Ultimate Transparency

Digital Data Centers has been servicing utility companies for over 15 years. Together, we’ve developed a way to communicate with utility customer’s statements, legal notices and other critical documents to build and maintain, long term customer relationships in a regulated environment.

utility invoice redesign, utilities bill redesign
By providing secure and accessible electronic bills and online payment Digital Data Center, you’ll be able to:
• Convert more paper customers into electronic bills and payment
• Implement a mix of paper and electronic notification based on your preferences
• Give customers a choice to pay online with our secure cloud payment with notifications such as text, autopay, IVR in multiple languages
• Provide customers 24x7 secure access to current bills, past open & paid bills with cloud document storage & retrieval
• Cloud based document storage & retrieval make collections faster & easier

As an SOC compliant company, you can be sure we take security seriously. Learn more about our robust automated billing, payment and disaster recovery solutions:
• invoice, statement
• electronic billing
• electronic statements
• letters / critical documents
• secure cloud payment
• ePay notification: text, autopay
• IVR Payment in Multiple Languages
• marketing
• dynamic messaging
• envelope marketing
• statement redesign
• collections support
• cloud document storage & retrieval
• service notices
• past due, 15 day, 48 hr., final
• lock box

Disaster Recovery
• secure cloud infrastructure
• business continuity

Certification & Compliance
• CASS Certified
• PAVE Certified
• SOC Compliant
• PCI Compliant
• NACHA Compliant