Digital Data Centers has been servicing utility companies for over 15 years. Together, we’ve developed a way to communicate with utility customer’s statements, legal notices and other critical documents to build and maintain, long term customer relationships in a regulated environment.

By providing secure and accessible electronic bills and online payment Digital Data Center, you’ll be able to:

• Convert more paper customers into electronic bills and payment

• Implement a mix of paper and electronic notification based on your preferences

• Give customers a choice to pay online with our secure cloud payment with notifications such as text, autopay, IVR in multiple languages

• Provide customers 24x7 secure access to current bills, past open & paid bills with cloud document storage & retrieval

• Cloud based document storage & retrieval make collections faster & easier

As an SOC compliant company, you can be sure we take security seriously. Learn more about our robust automated billing, payment and disaster recovery solutions:

• invoice, statement

• electronic billing

• electronic statements

• letters / critical documents

• secure cloud payment

• ePay notification: text, autopay

• IVR Payment in Multiple Languages

• marketing

• dynamic messaging

• envelope marketing

• statement redesign

• collections support

• cloud document storage & retrieval

• service notices

• past due, 15 day, 48 hr., final

• lock box

Disaster Recovery

• secure cloud infrastructure

• business continuity

Certification & Compliance

• CASS Certified

• PAVE Certified

• SOC Compliant

• PCI Compliant

• NACHA Compliant